During their press conference today, Sony announced that they are working on ways to correct the damage hackers have done to their network and the threat on their over 17 million user accounts.
Currently, Sony plans to creates a “Welcome Back” Appreciation Program that will include 30 days of complimentary PlayStation Plus for new and existing members, and 30 days of free Qirocity services, and selected premium services and content for free download. These plans will be implemented in the coming weeks.
PSN will grdually be restored this week as Sony rolls out its initial restoration phase:
-This includes titles requiring online verification and downloaded games
In hopes of preventing this cyber attack from happening again, Sony has also implemented significant security measures such as new forms of data encryption, new firewalls, and better detection software. Sony has even created the new position of Chief Information Security Officer whose responsibility will be to monitor the safety of customer data accounts and personal information.
“This criminal act against our network had a significant impact not only on our consumers, but our entire industry. These illegal attacks obviously highlight the widespread problem with cyber-security. We take the security of our consumers’ information very seriously and are committed to helping our consumers protect their personal data. In addition, the organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks,” said Kazuo Hirai, Executive Deputy President, Sony Corporation. “Our global audience of PlayStation Network and Qriocity consumers was disrupted. We have learned lessons along the way about the valued relationship with our consumers, and to that end, we will be launching a customer appreciation program for registered consumers as a way of expressing our gratitude for their loyalty during this network downtime, as we work even harder to restore and regain their trust in us and our services.”
What do you guys think about Sony’s strategy? Will some free stuff be enough to make up for the possible breach of millions of people’s accounts?